Welcome to our store. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
Order Information
- Products purchased
- Payment details (securely processed; we do not store full payment information)
- Order history
Technical Information
- IP address
- Browser type and device information
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve website functionality and user experience
- Send order updates and promotional emails (only with your consent)
- Detect and prevent fraud
3. Cookies & Tracking Technologies
We use cookies to:
- Remember your preferences
- Improve your browsing experience
- Analyze website traffic and performance
You can disable cookies in your browser settings, but some website features may not work properly.
4. Sharing Your Information
We DO NOT sell your personal data. We may share information only with:
- Trusted service providers, such as payment processors, shipping partners, and analytics tools
- Legal authorities, if required by law
All partners are required to protect your data and use it only for service-related purposes.
5. Payment Security
All payments on our website are encrypted and processed through secure, reputable payment gateways. We do not store full credit card details.
6. Data Storage & Protection
We store your data securely and implement modern security measures to prevent:
- Unauthorized access
- Data loss
- Misuse of personal information
We retain your information only for as long as necessary for business and legal purposes.
7. Your Rights (EU & GDPR)
Since we are based in the Netherlands, your data is protected under GDPR regulations. You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to data processing
- Request a copy of your data
You can contact us anytime to exercise these rights.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data:
Email: contact@finemart.nl
You tell us. We listen. We are always here to assist you.